HAPPYapple web design contact F.A.Q's how we do it what we do about home
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Frequently asked questions

How do I go about getting a website?
Easy. Choose a package and you just email or call us with your ideas. We take it from there.

Why are you a lot cheaper than most web design company's?
The main reason is because we don't have the costs that other company's do, so therefore there's no need for us to inflate our prices to cover other costs not associated with designing and building your website. Click here to find out more

How long does it take to complete my site?
Well it all depends on how big your site is and how quickly you get HAPPYapple your files and images. If the site is 5-10 pages and we have all the text and images you want on the site then HAPPYapple can have your website ready to go in under a week.

Why can't I come to your office and meet to discuss my site?
Well the main reason we prefer to do all of our business over the phone and through emails is that it makes it cheaper for you. You don't need to pay us to come and meet you. There's no 'travel' and 'meal' costs hidden in your invoice. We also find that we can do business a lot quicker if we don't have to try and organise a good time to meet etc...

How long have you been in the business?
Well HAPPYapple is a very new company. Prior to that we worked in the government on internal web sites, however it didn't satisfy our creative urges so we decided to start our own company. We've been in the web designing business for over 4 years now.

How do I pay and when?
Well we prefer you to pay us directly into our account. We of course will give you all the details when the time comes. There's no need to pay all your invoice straight away. Usually we ask for 50percent at the start and the rest after we've built your site.

What if what I want doesn't fall under your packages?
Well then we're happy to provide you with a personal quote at no cost to you. Click here to have us send you a quote

What if I don't like the finished website?
Well that's not going to happen. We will make sure that you are happy with your site and will have you test the design process as we go. We won't be building your site without you being behind it. If after all the testing you're not happy with it then we will refund you 20percent of your money

How do you build your websites?
We use the latest Macromedia / Adobe software to build your website to your needs. The suite of tools we use are widely acknowledged as the best of the best and used by all major web design companies. We also add our experience and creativity into the mix to produce the best possible outcome for your site.

What if I want to update my website with minor changes?
Well once we have built your site we won't leave you hanging. If you need to makes small changes to your site such as contact details, email address' and other such changes we will be more than happy to make these changes for you for FREE. If ,however, you need major changes to your site we will make the changes at the minimum of cost.

How much do you charge?
Unlike almost all web design companies we don't hide our prices. We're not here to rip you off or talk you into paying more than you want. You can get a detailed list of our current prices by clicking here We also have specials changing month by month, for a list of our latest specials click here

Can you amend/ fix my current website?
We most certainly can. All we need is the passwords to access your site and files. In 90 percent of cases we will be able to amend / fix your existing website for EVEN less than our already cheap prices

What if I want to upgrade my site at a later date?
As an existing HAPPYapple customer we will be delighted to upgrade your website at a largely discounted price. If you decide you would like to purchase a new totally different site altogether from your existing HAPPYapple site then we will also provide this at a discounted price.

Why are you prices so cheap? And does this affect the quality of my website?
Not in the slightest. Our prices are as cheap as possible because of a number of reasons click here to read more. The quality of our sites is not reflected in our prices, if anything our prices don't reflect our high quality of work. We will build your site with the same creativity, motivation and professionalism that we would with a $15,000 site.

Why do you only do business over the phone and via emails?
Well why raise costs by doing something that can just as effectively be done over the phone or through emails? This system also saves time and means that you get your site quicker and cheaper.

If we have failed to answer your questions then please drop us an email and we'll get back to you with an answer as soon as we figure it out! Just no questions about where babies come from....

 

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